ServiceRICH - Have your Customers SELL 4 YOU!

ServiceRICH - Have your Customers SELL 4 YOU!



08 Nov 13:00 - 16:00 - Georgetown
ActionCOACH Guyana

Route

Turn your customers into a force of motivated, passionate salespeople …

Imagine having your very best customers constantly doing your selling for you. What would your bottom line look like if you had new customers flooding through your doors without having to spend anything on advertising? It may seem impossible ... but the truth is, it is surprisingly simple to implement into your business.
Your best customers bringing business to you … Our powerful ServiceRICH workshop will show you how you and your team can make top class customer service a way of life in your business.

Get your customers to buy again and again and again … Did you know that, on average, your customers only become profitable to you once they have bought from you, not once, but 2½ times? So, what are you doing to ensure your customers actually come back at least 2½ times? Or are you content never to have profitable customers? How can you make sure yours become profitable? You need to turn them into Raving Fans.



Generate new business with the power of word of mouth … What exactly is a Raving Fan? Picture someone who can’t stop spreading the word about you and your business. Picture someone who is so impressed they simply can’t help talking about you wherever they go. They love what you do so much that they talk about you to people they work with, to strangers they meet, and to their friends and family. In fact, people often ask them if they have shares in your company because they are always talking so highly about it. It’s almost as if they have a vested interest in your business.
Imagine if all your customers behaved this way. Once you and your team have attended our next ServiceRICH workshop, they will.

The case for exceptional customer service
At ActionCOACH we’ve seen business after business transformed after putting their team through our highly-effective ServiceRICH workshop. You see, true business growth needs to come from a stable customer base. So what are you currently doing to ensure your customers come back, time after time? What are your team doing to ensure each time they buy, they don’t just leave satisfied; they leave delighted? After all, every customer expects satisfaction when interacting with your business. Satisfactory service is no longer enough to ensure your business prospers. You need to be aiming at keeping your customers for life. This often overlooked or misunderstood aspect of customer service delivery is simply and effectively covered in our exciting and interactive full day ServiceRICH workshop.
Here’s just a few of the priceless techniques you’ll learn: • How to identify your very best customers and those who are more
trouble than they are worth • Why customer satisfaction is not enough • Simple yet effective techniques to get customers raving about your business to everyone they meet • The ActionCOACH Ladder of Loyalty • How to keep your customers returning with more and more money each time • The most effective way to generate referrals • How to delight your customers • And most importantly, how your team will make this happen
Who should attend our ServiceRICH Workshop? • Business Owners • Sales Managers • Sales People
• Customer Service Representatives • Marketing Personnel • Reception and another frontline team If you’re in business to make money, you need to put your team through our ServiceRICH workshop right now. So pick up the phone and call our ActionCOACH office now on 223-5583.

Cost per participant $10,000
Register 2 participants and get a 3rd at no additional cost.

Take Action NOW!


MarketingRICH- Attracting Customers

19 Jul 13:00 - 16:00 19 Jul 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
Often businesses spend as much time and effort gathering customers as they do anything else. It's also one of the most costly functions of doing business. So it's important you...   More info

MarketingRICH- Attracting Customers

26 Jul 13:00 - 16:00 26 Jul 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
Often businesses spend as much time and effort gathering customers as they do anything else. It's also one of the most costly functions of doing business. So it's important you...   More info

SalesRICH, Get more Sales!

02 Aug 13:00 - 16:00 02 Aug 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
Here’s just a few of the priceless things you’ll learn: Conversion techniques, rapport building skills, and communication strategies How the sales process should flow How to...   More info

SalesRICH, Get more Sales!

09 Aug 13:00 - 16:00 09 Aug 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
Here’s just a few of the priceless things you’ll learn: Conversion techniques, rapport building skills, and communication strategies How the sales process should flow How to...   More info

FinanceRICH, Plan & Track your Finance

16 Aug 13:00 - 16:00 16 Aug 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
This workshop teaches an understanding of the key concepts of finance and how to manage your money so that you get more for less. Key concepts such as Profits Vs Cash, Margin...   More info

FinanceRICH, Plan & Track your Finance

23 Aug 13:00 - 16:00 23 Aug 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
This workshop teaches an understanding of the key concepts of finance and how to manage your money so that you get more for less. Key concepts such as Profits Vs Cash, Margin...   More info

SystemsRICH- Systemise the Routine

30 Aug 13:00 - 16:00 30 Aug 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
Having the right systems is an integral aspect of a functioning organization. These systems will save you time, energy, and money. Doing the same thing, the same way, every time...   More info

SystemsRICH- Systemise the Routine

06 Sep 13:00 - 16:00 06 Sep 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
Having the right systems is an integral aspect of a functioning organization. These systems will save you time, energy, and money. Doing the same thing, the same way, every time...   More info

DISC Communication; Understanding Behavioral Styles

13 Sep 13:00 - 16:00 13 Sep 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
Our DISC training offers the greatest accuracy for a range of dynamic business applications inclusive of Sales Thinking, Performace Evaluation, Hiring and Selection, Communication...   More info

DISC Communication; Understanding Behavioral Styles

20 Sep 13:00 - 16:00 20 Sep 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
Our DISC training offers the greatest accuracy for a range of dynamic business applications inclusive of Sales Thinking, Performace Evaluation, Hiring and Selection, Communication...   More info

TimeRICH; Importance of Time Management

27 Sep 13:00 - 16:00 27 Sep 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
What would you do if you had more time? Exercise, go on a vacation, spend it with your family? In our TimeRICH session, you will learn how to identify, extract and eliminate those...   More info

TimeRICH; Importance of Time Management

04 Oct 13:00 - 16:00 04 Oct 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
What would you do if you had more time? Exercise, go on a vacation, spend it with your family? In our TimeRICH session, you will learn how to identify, extract and eliminate those...   More info

SpeakingRICH, learn the art of public speaking

11 Oct 13:00 - 16:00 11 Oct 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
Do you have trouble finding the right words when speaking? Are you looking for a career boost? How important is it for you to be able to speak confidently and with poise? Do not...   More info

SpeakingRICH, learn the art of public speaking

18 Oct 13:00 - 16:00 18 Oct 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
Do you have trouble finding the right words when speaking? Are you looking for a career boost? How important is it for you to be able to speak confidently and with poise? Do not...   More info

TeamRICH, Together Everyone Achieves More

25 Oct 13:00 - 16:00 25 Oct 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
This experience equips you with the requisite skills to 1. Build a supportive and productive culture within your team 2. Understand the various workstyles of your team 3...   More info

TeamRICH, Together Everyone Achieves More

01 Nov 13:00 - 16:00 01 Nov 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
This experience equips you with the requisite skills to 1. Build a supportive and productive culture within your team 2. Understand the various workstyles of your team 3...   More info

ServiceRICH - Have your Customers SELL 4 YOU!

15 Nov 13:00 - 16:00 15 Nov 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
Turn your customers into a force of motivated, passionate salespeople Imagine having your very best customers constantly doing your selling for you. What would your bottom line...   More info

Supervisory Management

22 Nov 13:00 - 16:00 22 Nov 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
Supervisory Management is important because it allows the novice supervisor to gain knowledge, skill and commitment. It also motivate staff members and develop effectiveness in...   More info

Supervisory Management

29 Nov 13:00 - 16:00 29 Nov 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
Supervisory Management is important because it allows the novice supervisor to gain knowledge, skill and commitment. It also motivate staff members and develop effectiveness in...   More info

Critical Thinking

06 Dec 13:00 - 16:00 06 Dec 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
The process of analyzing a problem to determine its source, and developing possible solutions, is the key to making good decisions to ensure the continued productivity of your...   More info

Critical Thinking

13 Dec 13:00 - 16:00 13 Dec 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
The process of analyzing a problem to determine its source, and developing possible solutions, is the key to making good decisions to ensure the continued productivity of your...   More info

PhoneRICH- First Impression Counts!

20 Dec 13:00 - 16:00 20 Dec 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
It may surprise you to learn that the most profitable piece of equipment in your business is not your sophisticated computer system or that expensive machine in your workshop; it...   More info

PhoneRICH- First Impression Counts!

27 Dec 13:00 - 16:00 27 Dec 13:00 - 16:00 - Georgetown Georgetown
ActionCOACH Guyana ActionCOACH Guyana
It may surprise you to learn that the most profitable piece of equipment in your business is not your sophisticated computer system or that expensive machine in your workshop; it...   More info


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